Returns / Exchanges

RETURNS/ EXCHANGES

Please call Customer Service 1-866-362-5071 if you need any special arrangements made.

Return Policy + Instructions 

You may return your unused and tagged, packaged new product for a full refund within 14 days of the purchase date.

Processing your return can take up to 14 days. A full refund processed on your credit card can take up to 14 days after receiving your return. Please note that it may take up to 30 days to be visible on your credit card statement. 

If you need to return an item, please complete the return form included in your package or e-mail customer service@nitrosnow.ca for a copy.

Please send all Returns + Exchanges to:

NITRO SNOWBOARDS CANADA
15-2415 ELLWOOD DRIVE SW
EDMONTON AB T6X 0J6
1-866-362-5071

Exchange Policy

You may exchange your unused and tagged product within 14 days of the purchase date.

Processing your exchange can take up to 14 days. Your exchange will be shipped out once we receive your return.